Properties

This table lists the whole set of properties contained into this data type.
Some properties are "native", and have a single serialization format.
Some properties are "polymorphic", and can be serialized/deserialized using multiple formats (known as "styles")

NameKindDescription
active native Attivo
allowAnonimousTicket native Abilita Creazione Ticket Anonimi
Allow Anonimous Ticket
attachEml native Allega EML al ticket
Attach Eml
attachFolder native Attach Folder
checkInterval native Verifica e-mail ogni (in minuti)
Check Interval
createdById native Creato da
The creator of the entity
createdDate native Data creazione
The creation date for the entity
createdFolder native Cartella ticket aperti
Created Folder
deleteAll native Delete All
description native Descrizione
errorFolder native Cartella ticket non aperti
Error Folder
externalReference polymorphic External Reference
externalReferences native Campi aggiuntivi
The external references linked to current object
id native
impersonate native Utilizza utente per la login del grabber
lastGrab native Last Grab
lastModifiedById native Modificato da
The last modified by id
lastModifiedDate native Data modifica
The last modified date
lastSerial native Last Serial
mailPassword polymorphic Mail Password
mailServer polymorphic Mail server
mailUser polymorphic Utente
Mail User
nextGrab native Next Grab
oAuth native O Auth
openArea native Area di intervento apertura
Open Area
openPriority native Priorità di apertura
Open Priority
openStatus native Stato di apertura
Open Status
ownerId polymorphic Proprietario
The owner of the entity
port native
protocol polymorphic
refreshToken native Refresh Token
replyChangePriority native Alla risposta cambia priorità
Reply Change Priority
replyChangeStatus native Alla risposta cambia stato
Reply Change Status
replyFolder native Cartella Risposte ticket
Reply Folder
serviceType native Service Type
sharedMailboxAccount native Shared Mailbox Account
tags polymorphic
trustAnyCertificate native Trust Any Certificate

active

Attivo

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameActive
Physical property typebool
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

allowAnonimousTicket

Abilita Creazione Ticket Anonimi

Allow Anonimous Ticket

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameAllowAnonimousTicket
Physical property typebool
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

attachEml

Allega EML al ticket

Attach Eml

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameAttachEml
Physical property typebool
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

attachFolder

Attach Folder

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameAttachFolder
Physical property typelong
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

checkInterval

Verifica e-mail ogni (in minuti)

Check Interval

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameCheckInterval
Physical property typeint
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

createdById

Creato da

The creator of the entity

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameCreatedById
Physical property typeint
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable YES - OData example: $filter=createdById eq 123
Is Enum NO
Foreign Key

createdDate

Data creazione

The creation date for the entity

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameCreatedDate
Physical property typeDateTime
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable YES - OData example: $filter=createdDate eq 2019-10-06T23:59:59.999Z
Is Enum NO

createdFolder

Cartella ticket aperti

Created Folder

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameCreatedFolder
Physical property typestring
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

deleteAll

Delete All

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameDeleteAll
Physical property typebool
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

description

Descrizione

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameDescription
Physical property typestring
Is Required YES
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

errorFolder

Cartella ticket non aperti

Error Folder

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameErrorFolder
Physical property typestring
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

externalReference

External Reference

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameExternalReference
Physical property typestring
Is Required NO
Is Polymorphic YES
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

Polymorphic styles for version 'v1'

For more details about using the polymorphic properties, please refer to the general guide on the options

Crm-ExternalReferenceStyle

Crm-ExternalReferenceStyle: Full

Style nameSerialized as
Full string
None string

externalReferences

Campi aggiuntivi

The external references linked to current object

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameExternalReferences
Physical property typearray of ExternalReferencesDTO
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive NO
Is Enumerable YES
Is Searchable NO
Is Enum NO
Max value-1

id

This property contains the primary key of the object inside the system. It can be used to universally identify the record containing all the object's data

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameId
Physical property typelong
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable YES - OData example: $filter=id eq 123
Is Enum NO

impersonate

Utilizza utente per la login del grabber

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameImpersonate
Physical property typeint
Is Required YES
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

lastGrab

Last Grab

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameLastGrab
Physical property typeDateTime
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

lastModifiedById

Modificato da

The last modified by id

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameLastModifiedById
Physical property typeint
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable YES - OData example: $filter=lastModifiedById eq 123
Is Enum NO
Foreign Key

lastModifiedDate

Data modifica

The last modified date

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameLastModifiedDate
Physical property typeDateTime
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable YES - OData example: $filter=lastModifiedDate eq 2019-10-06T23:59:59.999Z
Is Enum NO

lastSerial

Last Serial

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameLastSerial
Physical property typestring
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

mailPassword

Mail Password

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameMailPassword
Physical property typestring
Is Required NO
Is Polymorphic YES
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

Polymorphic styles for version 'v1'

For more details about using the polymorphic properties, please refer to the general guide on the options

Crm-MailPasswordStyle

Crm-MailPasswordStyle: Full

Style nameSerialized as
Full string
None string

mailServer

Mail server

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameMailServer
Physical property typestring
Is Required YES
Is Polymorphic YES
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

Polymorphic styles for version 'v1'

For more details about using the polymorphic properties, please refer to the general guide on the options

Crm-MailServerStyle

Crm-MailServerStyle: Full

Style nameSerialized as
Full string
None string

mailUser

Utente

Mail User

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameMailUser
Physical property typestring
Is Required NO
Is Polymorphic YES
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

Polymorphic styles for version 'v1'

For more details about using the polymorphic properties, please refer to the general guide on the options

Crm-MailUserStyle

Crm-MailUserStyle: Full

Style nameSerialized as
Full string
None string

nextGrab

Next Grab

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameNextGrab
Physical property typeDateTime
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

oAuth

O Auth

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameOAuth
Physical property typebool
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

openArea

Area di intervento apertura

Open Area

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameOpenArea
Physical property typelong
Is Required YES
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

openPriority

Priorità di apertura

Open Priority

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameOpenPriority
Physical property typelong
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

openStatus

Stato di apertura

Open Status

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameOpenStatus
Physical property typelong
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

ownerId

Proprietario

The owner of the entity

This polymorphic property is a foreign key, and refers to the account ID of the owner of this object.
Multiple serialization styles are available (see the section below).

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameOwnerId
Physical property typeint
Is Required NO
Is Polymorphic YES
Is Nullable NO
Is Logical Primitive NO
Is Enumerable NO
Is Searchable YES - OData example: $filter=ownerId eq 123
Is Enum NO
Foreign Key

Polymorphic styles for version 'v1'

For more details about using the polymorphic properties, please refer to the general guide on the options

Crm-OwnerIdStyle

Crm-OwnerIdStyle: AdaptiveExternalReference

Style nameSerialized as
AdaptiveExternalReference string
AdaptiveStringOnlyUserAccount string
AdaptiveUserAccount string
FlattenedExpansion FlattenedExpansionSchema
Id int
StrictEmail string

port

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property namePort
Physical property typeint
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

protocol

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameProtocol
Physical property typeWebMailProtocol
Is Required NO
Is Polymorphic YES
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum YES

Polymorphic styles for version 'v1'

For more details about using the polymorphic properties, please refer to the general guide on the options

Crm-WebMailProtocolEnumStyle

Crm-WebMailProtocolEnumStyle: AdaptiveInteger

Style nameSerialized as
AdaptiveInteger int
AdaptiveString string

refreshToken

Refresh Token

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameRefreshToken
Physical property typestring
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

replyChangePriority

Alla risposta cambia priorità

Reply Change Priority

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameReplyChangePriority
Physical property typelong
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

replyChangeStatus

Alla risposta cambia stato

Reply Change Status

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameReplyChangeStatus
Physical property typelong
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

replyFolder

Cartella Risposte ticket

Reply Folder

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameReplyFolder
Physical property typestring
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

serviceType

Service Type

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameServiceType
Physical property typestring
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

sharedMailboxAccount

Shared Mailbox Account

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameSharedMailboxAccount
Physical property typestring
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO

tags

This polymorphic property is an array of tags (textual labels) associated to the object.
For details on using the different serialization/deserialization styles, refer to the section below "Polymorphic styles"

OData searches

You can use this property as a filter condition in an OData expression via the eq operator and the startswith, endswith functions.

Examples:

  • 'eq' -> GET: /api/{version}/Company/Search?$filter=tags eq 'category'

  • 'startswith' -> GET: /api/{version}/Company/Search?$filter=startswith(tags,'te')

  • 'endswith' -> GET: /api/{version}/Company/Search?$filter=endswith(tags,'ro')

  • Complex example -> GET: /api/{version}/Company/Search?$filter=startswith(tags,'te') or endswith(tags,'ro') &$orderby=id asc&$top=10&$skip=0&$select=id,companyName,billed,tags

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameTags
Physical property typearray of long
Is Required NO
Is Polymorphic YES
Is Nullable NO
Is Logical Primitive YES
Is Enumerable YES
Is Searchable NO
Is Enum NO

Polymorphic styles for version 'v1'

For more details about using the polymorphic properties, please refer to the general guide on the options

Crm-TagsStyle

Crm-TagsStyle: AdaptiveCsv

Style nameSerialized as
AdaptiveCsv string
AdaptiveExternalReference string
AdaptiveName string
AdaptiveStringOnlyName string
Csv string
CsvOfIds string
CsvOfNames string
Id int

trustAnyCertificate

Trust Any Certificate

For more details about using the properties and customizing their serialization/deserialization, please refer to the general guide on the options

Features

This table contains all the information about to this property features.

NameValue
Physical property nameTrustAnyCertificate
Physical property typebool
Is Required NO
Is Polymorphic NO
Is Nullable NO
Is Logical Primitive YES
Is Enumerable NO
Is Searchable NO
Is Enum NO


Schema

The following table contains the main schema information about this data type.

FeatureValue
Typeobject
Required:

Polymorphic Schema

The polymorphic schema describe how the object is serialized and deserialized by the Web API pipeline.
Some properties are "native", and have a single serialization format.
Some properties are "polymorphic", and can be serialized/deserialized using multiple formats (known as "styles")